The Spa Experience Co.

Why We do What we do

After witnessing numerous talented massage therapists circulating through the industry, Diana identified a critical problem: small spas often lack the resources to properly train and support new graduates.

Drawing from years of massage therapy experience and nationwide spa visits, she saw how this gap creates stress, burnout, and disappointing client experiences. Now, as an educator and spa consultant, Diana bridges the communication divide between management and staff through her book, educational classes, and mentorship program—creating supportive environments where therapists thrive and small spa businesses succeed.